Elaine Edwards

​Manager RTO and CRC

With a broad background in education, training, community development, community services and finance, the challenges that come with the demands of a multifaceted organisation drive Elaine’s passion to just make things happen.

Elaine has a long association with Murray House Resource Centre and is an ambassador for “not for profits” and all things that build capacity in the community through training and other collaborative supports.

Qualifications and expertise include Leadership, Accounting and Finance, Disabilities, Administration and Management.

Email: elaine@mhr.org.au
Phone: 0491 205 236

TRAINER AND ASSESSORS
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Deanna Ward

Trainer and Assessor, TAE Training Package
Master of Professional Communications, Master of Neuro Linguistic Programming & Emotional Intelligence Coach, Certificate IV in Life Coaching, Diploma of Business (Frontline Management) & TAE40116 Certificate IV in Training and Assessment, TAE50111 Dip. Vocational Education and Training, TAE50211 Dip. Training Design and Development, personality profiler using Myers Briggs Type Indicator (MBTI) and Extended DISC.

Deanna specialises in using emotional intelligence, neuro linguistic programming (NLP), life coaching and personality profiling (MBTI) to effect positive behavioural change.  She is passionate about adult learning and making an impact, having spent the past 15 years in adult learning, in the Higher Education and VET sectors. She has a background in leadership and business, setting up and running her own businesses including RTO management and consultancy.  Deanna has run leadership and business programs across academic and as well as corporate settings, working with individuals, small teams and organisations to effect positive personal and organisational change. 

She is passionate about high quality training with impact and is excited to again be training new trainers to join the training profession and to be working with existing fellow professionals to keep current.

Email: trainer1@mhr.org.au
Phone: 0439 984470

Pam Vercoe

Compliance and Safety Specialist
Bachelor Of Arts (Sociology), Post Grad Dip in Management (Learning), Diploma of Project Management, Diploma of Work Health and Safety, Dip Quality Auditing, TAE40116 Certificate IV in Training and Assessment, TAE50111 Dip. Vocational Education and Training, TAE50211 Dip. Training Design and Development, personality profiler using DISC, Confined Space Entry Leader

Pam has owned and managed her own RTO for over 10 years. She undertakes projects in RTO set up, compliance, writing learning and assessment materials and WHS Management Systems.

Pam has a diverse background in community services - disability and low literacy solutions, mining - safety audits and creating learning programs and Forestry – safety training and WHSMS.

She is passionate about making knowledge accessible to people through practical work-based methods.  

Email: trainer2@mhr.org.au 
​Phone: ​​0439 921260

STUDENT SUPPORT AND ADMINISTRATION
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Cossie Bazzani

Cossie who recently completed a Cert IV in HR has a pivotal Administrative role supporting all team members in the organisation across administration and HR.  Cossie is fabulous team play with a “can do” attitude to every challenge she encounters.

Email: admin2@mhr.org.au
​Phone: 0418 958 311 

Sonya Fletcher

As the latest recruit to our team, Sonya ensures everyone who contacts us has a very positive experience through Sonya’s professional yet friendly approach to meeting the needs of our customers and other stakeholders.

Email: admin1@mhr.org.au
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